Client Services

Delivery

We currently deliver across Pakistan via our courier partners, with orders typically dispatched within 2–5 business days. Delivery timelines and charges will be confirmed at checkout. International shipping will be introduced in a future phase.

Returns & Exchanges

We want you to love your LALEH piece. If something isn't quite right, items may be returned or exchanged within 7 days of delivery, provided they are unworn, unwashed, and in their original packaging with tags attached. Please reach out to our client services team to begin a return or exchange.

Size Guide

Each product page includes a size selector; please refer to our size chart for detailed measurements. If you are unsure of your size, our client services team is happy to help you find your best fit.

Care Guide

Our pieces are made from exceptional fabrics that deserve thoughtful care. We recommend dry cleaning or gentle hand-washing as noted on each garment's care label, and storing pieces away from direct sunlight to preserve colour and fabric integrity.

FAQ

How do I track my order?
Once your order is dispatched, you will receive a tracking link via email/WhatsApp.

Do you offer international shipping?
Not yet — international shipping is coming in a future phase.

What payment methods do you accept?
We accept major payment methods available at checkout.

Contact

For anything else, our client services team is here to help.
Email: hello.lalehofficial@gmail.com
WhatsApp: [Add business WhatsApp number]